Wrong Bundle

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chunkychunkz
chunkychunkz
Community Member
in Mac

Hello!

Trying to get some attention from agilebits. I've tried to contact support to no avail as I happened to purchase the wrong license for 1Password.
I only have windows OS, but I unintentionally purchased the entire bundle. Can a Moderator assist?

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  • Stephen_C
    Stephen_C
    Community Member
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    Moderators are not from AgileBits, sorry. Be patient and someone from AgileBits will be along and will certainly assist you (they're really good like that). It's just that their team is a little swamped at present following the releases of iOS 8 and OS X Yosemite (together with the respective new versions of 1P). You will not be forgotten or overlooked, so hang on in there!

    Stephen

  • Ben
    Ben
    Options

    Hi @chunkychunkz‌

    We've received your email and will respond as soon as we can. I apologize for the delay. Our email support team has been flooded with requests.

    Thanks.

    ref: TDJ-49273-891

This discussion has been closed.