Dropbox Sync Issue
I upgraded the desktop app earlier today and followed the "Switching to Dropbox version 5" knowledgebase guideline to change from iCloud sync to Dropbox sync.
Dropbox sync working fine on the desktop app but not on the iOS app.
The Sync page of the Settings tab in the iOS app keeps saying "Failed to list remote data folder in Dropbox" and then the app crashes.
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I have. And I have deleted & re-installed the iOS app.
And the iOS app seems to be continually "syncing" (but never finishes) and the "Items" field continually bounces
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Hi @Pete0
Thanks for the update. I'd like to ask you to create some Diagnostics Reports, one from each of your devices.
—Mac—
https://guides.agilebits.com/kb/1password4/en/topic/diagnostics-report#mac4—iOS—
https://guides.agilebits.com/kb/1password4/en/topic/diagnostics-report#ios4Then attach the files to an email to us: support+forum@agilebits.com
Please do not post your Diagnostics Reports in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Reports in our inbox.
A short note here once you've sent the Reports in will help us to keep an eye out for it. :)
Once we see the reports we should be able to better assist you. Thanks in advance!
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