Can anyone tell me how to uninstall 1PW4 after Ihave installed 1 PW 5

endoartist
endoartist
Community Member
in Mac

I am getting a message telling me I must not have two versions on my Mac so I needed to uninstall PW 4 and don't know how

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Simply drag the 1P4 app file to the Trash. Don't use any app cleaner when you do so—it will over-enthusiastically potentially hurl away things you might want to keep.

    Stephen

  • Rad
    Rad
    1Password Alumni

    Thanks for helping out @Stephen_C‌ :+1:

    @endoartist‌, please make sure that you quit 1Password mini, and keep a single instance of 1Password for Mac in your /Applications folder. If you trash other copies of 1Password, please empty the trash.

    I hope that this will help you out in sorting this issue :smile:

    Cheers!

    Rad

  • endoartist
    endoartist
    Community Member

    Thank you both for replying. I took 1P4 to the trash and emptied it, removed the Safari extension, but when I went to add a 1P5 extension it's only showing 1P4 extension available. Is that the way it is? Thanks again to both of you.

  • Rad
    Rad
    1Password Alumni

    Hi @endoartist‌,

    The latest Browser Extension, version 4.2.5 works on both 1Password 4 and 1Password 5 for Mac.

    Sorry for the confusion.

    Best,

    Rad

  • endoartist
    endoartist
    Community Member

    Many thanks Rad. Just what I needed to know.

  • Ben
    Ben

    On behalf of Rad you are very welcome!

This discussion has been closed.