Error message: 1password failed to connect to 1password mini

patriciamryan
patriciamryan
Community Member
in Mac

Ever since I updated 1password to 4.4.3, every time I start it up I get this message:

1password failed to connect to 1password mini

Please restart 1password. If this does not help, please contact AgileBits support.

I've emailed support twice but no reply.

Comments

  • Rad
    Rad
    1Password Alumni

    Hi @patriciamryan‌,

    Thank you for taking the time to contact us. Sorry for the delay in responding by email. We our inflows increased since the release of 1Password 5, so it takes longer than usual for us to reply. We're working hard to get caught up on our email and appreciate your patience.

    Is seems that your copy of 1Password is somehow corrupted. Please trash it (do not use app cleaning utilities) and empty the Trash, then download 1Password 4.4.3 again from the Legacy section located at the bottom of our downloads page.

    Please let me know if this works for you.

    Cheers!

    Rad

  • patriciamryan
    patriciamryan
    Community Member

    Thank you! Just tried it and it worked!

  • Rad
    Rad
    1Password Alumni

    Hi @patriciamryan‌,

    Thanks for replying so quickly and for letting us know that you've sorted it all out :smiley:

    This is awesome!

    Best,

    Rad

This discussion has been closed.