Macbook Pro 1Password Icon on bottom ribbon has ?

KeithS
KeithS
Community Member
in Mac

Have just upgraded to Yosemite. 1Password Icon on bottom ribbon has ? over Icon and will not open. Hovering over Icon it shows IPassword 4.
In Launchpad screen shows Password 5 and it open as normal. How do I get rid of Password Icon 4 in Ribbon and replace with Vs 5? Thanks. Keith

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Do you by any chance have two versions of 1P on disks which are attached to your Mac? If so, you need to trash (or otherwise remove, perhaps by disconnecting the disk) the version(s) you don't want to use. Then 1P5 should launch properly. This is a known Yosemite problem.

    Stephen

  • KeithS
    KeithS
    Community Member

    Thanks. Will look and get back. Keith

  • KeithS
    KeithS
    Community Member

    All fixed Vs 4 is removed and Vs 5 is up and running. Much appreciated. Keith

  • chrisdj
    chrisdj

    @KeithS‌ Glad to hear @Stephen_C‌ was able to help out!

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