Problems when installing extension for Google Chrome on Yosemite

tylor_e
tylor_e
Community Member
in Mac

When I press the big green install button, an error occurs: There was an error installing the Chrome extension. Please try again or contact us for assistance.

How can I fix this problem?

Thank you!

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @tylor_e‌

    Have you tried installing the extension directly from the Chrome Web Store?

  • tylor_e
    tylor_e
    Community Member

    Hi @Megan , thanks for your advise.
    I found that it was the network error. Pity that Chinese users need to go through the GFW to get connection with Google

  • Megan
    Megan
    1Password Alumni

    Hi @tylor_e‌

    I'm so glad to hear that you figured out where things were getting tangled up! I'm sorry that it was a bit of a process for you though.

    If we can be of any further assistance, we're here to help. :)

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