Can't launch app after update

Options
Drew_AG
Drew_AG
1Password Alumni
in Mac
This discussion was created from comments split from: 1Password 5 update.

Comments

  • Alberto Uri Benchoam
    Alberto Uri Benchoam
    Community Member
    Options

    Hi, i downloaded the newest update for 1password5 offered by 1Password as a New Update for me... and now i can´t launch the update nor open the app... i am using Yosemite 10.10 --- HOW CAN I FIX THIS, OR DOWNLOAD THE OLDER VERSION OF 1P5 THAT WORKED JUST FINE... please Help !!!

  • Stephen_C
    Stephen_C
    Community Member
    Options

    Try dragging the app to the trash (don't use any app cleaner tool) then re-download and re-install.

    If that doesn't work please post back with an exact description of what happens when you try to use 1P.

    Stephen

  • Drew_AG
    Drew_AG
    1Password Alumni
    Options

    Thanks for the assist, @Stephen_C! I was about to reply with a similar message. You beat me to it! ;)

    @Alberto Uri Benchoam, let us know how it works out for you, thanks!

This discussion has been closed.