Website Password and PIN combination login

clumsden

I have a website that uses three values to login; a userID, a password and a PIN.
How can I get 1Password to recognise that the password and the PIN are different values? Currently it is loading the password into both fields.

Thanks,

Cam

Stephen_C

The usual solution to that sort of problem is to re-create and save the login manually. The linked page includes the following:

Saving a new Login manually can be helpful for fixing Logins that are problematic or that were once working but have since stopped. It allows 1Password to refresh everything it “knows” about the page and start from a clean slate.

That's why the procedure will probably help.

Stephen

clumsden

Thanks, that's helped a bit, but not solved the problem.
The Webform details have are there for the username, password and PIN, but only the PIN has the little key icon next to it, and on subsequent logins, this is the value that is entered into the password and PIN fields. It seems that 1Password is expecting a confirmation field instead of a second value.
Cam

littlebobbytables

Hi @clumsden‌

What might be worth trying is to edit the web forms for this Login item. I'd try setting the field for the username as the silhouette of the person (representing username), set the password field to the key (representing your password) and set the PIN field to the blank option. I'd then double check that the PIN field does actually contain your PIN and not a copy of your password. Apologies if the instructions seem terse at all, I get the feeling that you're quite comfortable with this kind of stuff.

Let us know how you get along.

clumsden

Hi,
Thanks for the suggestions, but it still doesn't work - either the password gets entered twice, or the PIN does. 1Password seems to think that the second field is a confirmation field despite having different web-form details.
At the top of the main 1Password entry for this login the username and password fields are listed, but the PIN field doesn't get equal standing - it seems there are only these two field available for the login process.
The smaller issue is that the PIN field cannot be given "password status" - there is only one password per login. This means that the PIN is stored currently as a text field which is visible.

Thanks again,
Cameron

Megan

Hi Cameron ( @clumsden ),

If you're able to provide us with the URL that you're working on, we'd be happy to do some testing here to see if we can't make things work a bit more smoothly.