sync problems

chc44
chc44
Community Member
in iOS

I have 1Password for Mac and iOS, all the latest versions and all supposed to sync with Dropbox. Some of the items on the Mac and the iPhones aren't on the iPad.
Suggestions?

Comments

  • MikeT
    MikeT
    edited November 2014

    Hi @chc44,

    Let's first check if there are sync errors in the iOS app, can you first open 1Password on the iPad, unlock, and go to Settings > Sync. Tap on Sync Now, can you tell me if there are any errors? If yes, let me know what it says.

    If not, try tapping on Sync Service > Dropbox and than tap on Disable Sync. After that, enable the sync with Dropbox again and see if it works better now to pick up changes from the Mac and/or iPhone.

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