1Password can't find sync file in Dropbox

This discussion was created from comments split from: icloud and then dropbox syncing not working with IOS update.

Comments

  • mattyf
    mattyf
    Community Member

    I'm having this same issue. I switched to Dropbox sync because of the whole icloud debacle, and now I've completely lost sync on my ios device. Yes, Dropbox is the latest version. So is 1Password. So is ios. So what do I do now? This is really frustrating, because everything was working fine, and now I feel like I was suckerpunched. :(

  • Hi @mattyf,

    I'm sorry you're having issues. If you got the same error, it means 1Password cannot find the data file in the Dropbox folder to sync with.

    Can you tell me your setup with 1Password, is it just one iOS device you're trying to enable the sync for or are you syncing with other iOS devices and desktops? Give me all the details you can and please include version numbers of 1Password on your iOS and desktops.

    Thanks!

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