Usability Issue: Keyboard covers up vault view on iPhone 5S

passter
passter
Community Member

Hi

Using 1Passowrd 5.1.1 on an iPhone 5S running iOS 8.1.

I use the globe icon from 'Vault View' to enter 1Brower. Within1Browser if I use the tile all tabs button to view all tabs then and use the 'X' on the top left corner of each tab to close all tabs I have open, the app returns to the 'Vault View' but with the iOS keyboard covering up the bottom half of the screen. One way to close the keyboard is to type a character and hit the 'GO' button on the bottom right of the keyboard. I don't believe the keyboard should be popping up. It seems like the app thinks it is still in the 1Browser and whatever is typed on the keyboard actually opens a website within 1Browser, even though the app is in Vault View.

Thanks.

Comments

  • Winnie
    Winnie
    1Password Alumni

    Hi @passter‌

    sorry for the problem you are having with the keyboard covering views up. Does this happen on every tab you open 1Browser from? Also if you try to scroll the list you are seeing does this dismiss the keyboard?

  • passter
    passter
    Community Member

    This happens when you close all tabs in 1Browser, which causes 1Browser to close and the keyboard to pop-up. Scrolling does not close the keyboard. The keyboard covers up whatever view you were in before entering 1Browser. The easiest way to clear the keyboard is to type a character and hit 'GO' on the keyboard. Note: this issue does not happen if the button on the lower left corner of 1Browser is used to leave 1Browser. It is only an issue when all tabs are closed with the little X for closing a tab on the tiling of all tabs view in 1Browser.

  • Winnie
    Winnie
    1Password Alumni

    I was trying to reproduce your issue with a couple of different devices but unfortunately I couldn't. Sometimes I see the keyboard popping up when 1Browser closes but it is getting dismissed right away.

    Just to make sure I understand this: you get this no matter which website you were visiting in 1Browser, no matter how many browser tabs were opened and no matter which view you were on before 1Browser was opened (like Favorites, an item detail view, categories, settings, etc.) - is this correct?

  • passter
    passter
    Community Member

    Weird. I just restarted 1P on my phone to see if I could answer your question. Now I don't see the issue I was seeing before either. You can close this issue. I'll open a new discussion if I see this issue again. Thank you.

  • Thanks for the update!

This discussion has been closed.