Safari Extension Hanging after Login

mikej165
mikej165
Community Member
in Mac

I'm running the latest version of iOS (8.1 at this writing) with 1Password 5 and the Safari extension enabled. I am unable to get the extension past the password screen. On a Safari page, I open the sharing control, click 1Password, then enter the password. The input form checks the password, says 'Unlocked' and then I get a bare looking screen with just a Cancel button. I have tried restarting the iPad and removing/reinstalling 1Password to no avail. For what it's worth, the 1Password app is working just fine.

See attached screenshot.

Comments

  • mikej165
    mikej165
    Community Member

    I see what appears to be an answer to this:

    https://discussions.agilebits.com/discussion/28805/safari-extension-not-working#latest

  • Winnie
    Winnie
    1Password Alumni

    Hi @mikej165,

    where you able to solve this by adding a URL to your login item?

  • penn_family
    penn_family
    Community Member

    Problem Summary

    I am not sure if I am having the same problem, but Safari now hangs on me. Per the console logs, the 1Password extension is having problems, and can lock the whole laptop which forces a reboot. Due to this issue I have deactivated the 1Password extension in Safari, and migrated to Chrome, but it would be helpful to find a resolution.

    Software Versions

    Yosemite 10.10.1
    Safari Version 8.0 (10600.1.25.1)
    1Password Version 5.0.2 (502006) Mac App Store

    Console Log

    Date/Time: 2014-11-22 18:57:08 -0500
    OS Version: 10.10.1 (Build 14B25)
    Architecture: x86_64h
    Report Version: 21

    Command: Safari
    Path: /Applications/Safari.app/Contents/MacOS/Safari
    Version: 8.0 (10600.1.25.1)
    Build Version: 1
    Project Name: WebBrowser
    Source Version: 7600001025001000
    Parent: launchd [1]
    PID: 3452

    Event: hang
    Duration: 1.00s (process was unresponsive for 36 seconds before sampling)
    Steps: 11 (100ms sampling interval)

    Hardware model: MacBookPro11,1
    Active cpus: 4

  • MrRooni
    MrRooni

    Good morning @penn_family‌. I've moved this discussion to the Mac forums, where one of our experts should be able to help you out.

This discussion has been closed.