Dropbox sync working on iPhone but not iPad - settings seem to be the same

shambhavi
shambhavi
Community Member
in iOS

Hi -

I am running 1PW 5.1.1 on iOS 8.1 iPhone 6 and iPad 4 syncing via dropbox with a Macbook Pro running Yosemite 10.10, 1PW 5.0.2. I checked the sync settings on all three devices, and they are identical. Syncing is working on the iPhone and Macbook, but not the iPad.

iPad has not synced for 5 weeks - when I hit "sync", it flickers once and then nuthin'.

Any suggestions?

Thanks!

Comments

  • Mooo3721
    Mooo3721
    Community Member

    I have very similar device, operating system and app version like yours.
    Have you tried turn your iPad off and on, and then sync your iPad via Dropbox again?

  • shambhavi
    shambhavi
    Community Member

    Hi there, turning on and off didn't work, but disabling sync on the iPad and then reinitiating it did work. Thanks for getting me on the right road. :-)

  • Ben
    Ben

    Thanks for the update @shambhavi! And for the assist, @Mooo3721‌. :)

This discussion has been closed.