Dropbox sync working on iPhone but not iPad - settings seem to be the same

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shambhavi
shambhavi
Community Member
in iOS

Hi -

I am running 1PW 5.1.1 on iOS 8.1 iPhone 6 and iPad 4 syncing via dropbox with a Macbook Pro running Yosemite 10.10, 1PW 5.0.2. I checked the sync settings on all three devices, and they are identical. Syncing is working on the iPhone and Macbook, but not the iPad.

iPad has not synced for 5 weeks - when I hit "sync", it flickers once and then nuthin'.

Any suggestions?

Thanks!

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  • Mooo3721
    Mooo3721
    Community Member
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    I have very similar device, operating system and app version like yours.
    Have you tried turn your iPad off and on, and then sync your iPad via Dropbox again?

  • shambhavi
    shambhavi
    Community Member
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    Hi there, turning on and off didn't work, but disabling sync on the iPad and then reinitiating it did work. Thanks for getting me on the right road. :-)

  • Ben
    Ben
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    Thanks for the update @shambhavi! And for the assist, @Mooo3721‌. :)

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