What's the turn around time for PMs or emails?

wkleem
wkleem
Community Member
in Lounge

Just curious. I have sent Agilebits an email which hasn't been replied to.

Comments

  • Jasper
    Jasper

    Hi @wkleem,

    Sorry for the delay! We're a little behind on emails right now due to an increase in requests with the launch of both iOS 8 and OS X 10.10 Yosemite, and also with the release of our new versions of 1Password 5 for iOS and OS X, but we're catching up and hope to be back to our regular response time soon.

    Could you let me know your email ticket ID please?

  • wkleem
    wkleem
    Community Member

    Hi JasperP,

    The support ticket is #WDA-17369-833

    Thanks

  • Megan
    Megan
    1Password Alumni
    edited November 2014

    Hi @wkleem,

    Thanks for sharing the ticket number. :)

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