1Password 5.1.2 extension bug

thibaut
thibaut
Community Member
edited November 2014 in iOS

Hello,

I just installed the latest update (5.1.2) and it seems there is a bug with the extension, when opening 1P from another app. I have an iPhone 5 (so no TouchID), and I can't see the master password field in the extension anymore. It looks like I can type ma password but I don't see the field. That's quite disturbing. Capture attached.

Also, sometimes the extension closes after I enter my password, returning immediately to the app I opened it from. It seems to happen randomly, I can't reproduce it all the time.

Comments

  • Winnie
    Winnie
    1Password Alumni

    Hi @thibaut‌

    sorry for the troubles with the extension. Does the hidden master password field happen when you use the extension from one app or does it happen in several? Does this also happen in the Safari extension?

  • thibaut
    thibaut
    Community Member

    Hi @Winnie‌.

    AFAIKT it's not limited to a single app and also happens in the Safari extension.

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @thibaut‌,

    Thank you for checking that. This is a known issue our developers are working on fixing, and I apologize for the inconvenience.

    When this happens, are you still able to enter your master password and unlock 1Password (even though you can't see the password field)?

    ref: OPI-1645

  • thibaut
    thibaut
    Community Member
    edited November 2014

    Yep @Drew_AG‌, I'm able to enter the password and unlock 1P.
    I just don't see the field.

  • Drew_AG
    Drew_AG
    1Password Alumni

    @thibaut, thanks for confirming that. Again, I'm sorry for the inconvenience. Hopefully we'll be able to fix this soon!

  • thibaut
    thibaut
    Community Member

    By th way @Drew_AG‌, I just noticed that I have the same issue on my iPad. So it's not just on the iPhone.

  • Thanks for the additional feedback.

  • thibaut
    thibaut
    Community Member

    Hi. Any update about this? :)

  • Hi @thibaut,

    This should be fixed in the next update. :)

  • thibaut
    thibaut
    Community Member
    edited January 2015

    Hello,

    One month later, where is the update?
    The master password field is still not showing…

  • Megan
    Megan
    1Password Alumni

    Hi @thibaut,

    We hope to have the update ready for users soon! Unfortunately, I can't say much more than that at this time.

    Thanks for checking in on us, I do apologize for the inconvenience!

This discussion has been closed.