AgileBits website not allowing me to click on upgrade

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timkevan
timkevan
Community Member
in Mac

I put in my license number and it says I have two possible upgrades. But none will actually allow me to click on them. What can I do?

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  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    Hi @timkevan‌

    Can I just ask, are you trying to upgrade because 1Password is presenting you with a button (see image below)

    If your licence window looks like that then you're licensed and you're safe to ignore the upgrade button. We have a bug report and on one of the next releases you can probably expect that button to disappear.

    Now if this isn't the case please do post back here and we can explore what you're trying to achieve in a little more depth.

    ref: OPM-2509

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