How to enable iCloud sync in 1Password5?

youngyt
youngyt
Community Member
in Mac

I bought 1Password5 from agilebits.com directly. I found there was not iCloud option in sync configuration interface, only had folder and dropbox.

I learned that I need purchase this product from MAC App Store to enable this option from 1Password user guide just now. So, in my situation now, how can I fix this?
Thank you!

Comments

  • danco
    danco
    Volunteer Moderator

    Depend when you bought 1PW. If no more than 30 days ago just ask for a refund.

  • Ben
    Ben

    Hi @youngyt‌

    I was able to locate your purchase and have refunded it so you can instead purchase from the MAS:

  • youngyt
    youngyt
    Community Member

    Hi @bwoodruff‌ , thanks for your help. Some further questions I want to ask:
    1. The license information in 1PW5 now is still valid. How long would it be back to trail?
    2. How long will I get the refund? I want to purchase from MAS after successful refund.

    Thank you.

  • Ben
    Ben
    1. The license information in 1PW5 now is still valid. How long would it be back to trail?

    30 days

    1. How long will I get the refund? I want to purchase from MAS after successful refund.

    The refund has been successfully issued on our end. The amount of time it will take to show up on your online statement depends on your bank / credit card issuer: typically 3 business days or so.

    Thanks.

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