Need Help Syncing
Help please!
I had 1Password Pro 3.7.2 on my iPhone.
I updated to iOS version 8.1.1 on my iPhone and iPad.
I dowloaded 1Password 5 on my iPhone and iPad.
I followed the instructions on your website to migrate my data from version 3 to version 5 using iCloud.
I still have version 3 on my phone with all data intact.
When I open version 5 on the iPad and iPhone they are empty. No sync is occurring using iCloud.
I downloaded the Dropbox App. Cant seem to get it to sync with that either.
Suggestions?
Comments
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Good morning @MORWHIT, and sorry for the trouble you're having migrating your data from 1Password 3 to 1Password 5. The instructions you found are a bit antiquated given the changes we've made to iCloud syncing in 1Password 5. Can you direct me to the link?
In terms of getting your data into 1Password 5, the only way to solve this is to backup your 1Password 3 data to your computer, delete 1Password 3 from your phone, reinstall 1Password 3, restore your backup and then import the data into 1Password 5.
You can find instructions for doing the backup and restore here: https://help.agilebits.com/1Password_touch/backup.html
The instructions for performing the migration are here: https://guides.agilebits.com/1password-ios-kb/4/en/topic/upgrading-from-legacy-versions
Let me know how this works out.
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