1password problems in iOS on my iPhone 4s

BillClark
BillClark
Community Member

On the 'Identities form' I cannot enter my birth date which is 10/09/1930, when entered as such or following in edit mode it changes to 09/09/1930?

Also when I login to 'Agilebits forum' from My** iOS device**
I get a message saying a problem exists on my login name which shows as Bill Clark (which must not have a space), this I am now aware of but when I edit the name to make the correction next time I attempt to I'm told that this name is already in use. I have deleted the details and attempted to build the login again and again unsuccesfully.

What can I do to eliminate these last 2 conditions?. Other than use my Mac apps which I have done in order to register this problem.

Another question is, why upon successfully having logged on via my Mac account (as on this occasion) to the forum do I again have to logon to make a new discussion entry? this is for my further edification.

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @BillClark,

    The problem with the birth date is a known issue, I'm very sorry for the inconvenience! Our developers are working on that, although I'm not sure when a fix will be available.

    As for the problem with your AgileBits forum login, I'm not quite sure what's happening there. You shouldn't have to log in multiple times to post, so something might be wrong with the login item. On your Mac, please try saving a new Login manually by following these steps:

    • Visit the login page: http://discussions.agilebits.com/entry/signin
    • Enter your credentials, but do not submit the form.
    • Click the 1Password mini icon in the browser or menu bar.
    • Click the 'gear' icon (or 'vault' icon).
    • Select Save new Login from the menu that pops up.
    • Change the title so you can easily tell the new login apart from the old one.
    • Click the Save button.

    Once you've done that and the new login syncs, please try the new login on your iOS device. Does it make any difference?

  • BillClark
    BillClark
    Community Member
    edited November 2014

    Hi Drew_AG,

    Thanks for your help.
    It appears that changes to my birth date on my Macs are syncing to my iPhone correctly so it really isn't a great problem to me, I just wanted to report the problem. The 1Password app is a great help and time saver for me.
    In the case of the double login this too is not a problem in fact I haven't seen this happen again, possibly I fat fingered my way into the situation. Alls well with me.

    :D Thanks to all who assisted.

  • Winnie
    Winnie
    1Password Alumni

    You are very welcome. Glad we could help.

This discussion has been closed.