Change Mac license for Windows license

Peter Hahmann Fernandes

Hi,

I have 3 1P licenses for Mac I got at some bundles. Is it possible to to swap one of them for a Windows license?

Regards,
Peter

bruceatk

I probably have an odd question. I have 3 licenses for 1Password for Mac. None of them have been used yet. Is it possible to switch one to Windows?

Thanks,
Bruce

Stephen_C

@Peter Hahmann Fernandes‌ @bruceatk‌ as we have two remarkably similar posts on the forum I've merged them into one thread so that you can benefit from any reply given.

Stephen

Lunenburg

I'm considering to buy Parallels Desktop and 1Password Mac + Windows Bundle recently. And I found there's a bundle have both of them: http://www.parallels.com/mac-bundle-deal/. But I guess the bundle only included 1Password for Mac. So I'm wondering if it's possible to upgrade the license to 1Password Mac + Windows Bundle?

littlebobbytables

Hi @Peter Hahmann Fernandes‌ @bruceatk‌ & @Lunenburg‌

Normally our difference platform licences are not interchangeable but we will consider each case. If you email us at support+licenses@agilebits.com and include all the relevant details somebody will respond.

To assist though if you can let us know here when you've done this we can link the two so it's understood that your email is a continuation of this thread :smile:

bruceatk

I have sent an e-mail with my info. Thanks.

Peter Hahmann Fernandes

Me too.

Thanks!

Jasper

Thanks for emailing with details, guys! I've replied to both of your messages. :)

Lunenburg

I have sent an e-mail with my info. Thanks.

Megan

Hi @Lunenburg‌

I was unable to find an email in our system from the address attached to your forum account. You should have received an automated response from our BitBot assistant when you sent your message in. If you let me know the ticket number included in that message, I'd be happy to track down your message and ensure that it is dealt with quickly. :)