Believe I paid for 1Password 5 license twice
The short version:
Just upgraded computers. I've used 1Password 3, 4 and am now on 5. For the past few weeks, I have been simultaneously noticing and ignoring the "trial version" message showing at the top of the app. Today, it expired. Thought I had already paid for it but couldn't locate the license. I used the retrieve licenses function on your site. Received an email with two 1Password 3 license codes, no 1Password 4 info, and 1Password 5 with a sentence that said to download my license by clicking, but it was not actually a link. Figured I never paid for the upgrade to 5, so bought it.
The long version:
Same as the short, except I looked in my banking info and see I paid $34.99 in April. Went back to the retrieve licenses email and noticed that underneath the non-working liknk, there was a sentence that said something like "oh, does that link not work? Try this one instead…"
So…
Can I get a refund?
Thanks!
Comments
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Hi @DeathRobot
Of course you can :smile: I've checked your records and your refund has been sent.
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That was fast! Thank you!
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@DeathRobot Purchasing 1Password 5 once is a great show of support, twice just seems too much ;-)
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