Two licenses, why did I buy them and what are they for?

Mathieu Yuill
Mathieu Yuill
Community Member
in Mac

I was using version 3, recently downloaded version 5 on my Mac from the webstore.

I have two licenses, one is called "Single License for Upgrade to 1Password 3" and one is called "Single License for 1Password 3 for Mac"

Can someone help me figure out when I got these - I thought I had paid to upgrade to Version 5 already but it appears I may be mistaken.

Comments

  • Jasper
    Jasper

    Hi @MathieuYuil,

    I looked up your email address in our system, and I'm not seeing a 1Password 4 or 5 license there.

    The "Single License for Upgrade to 1Password 3" is for 1Password 3 and the "Single License for 1Password 3 for Mac" is for 1Password 2 (our system displays it incorrectly, sorry).

    You may also want to check your Mac App Store purchases in case you purchased 1Password 5 there.

  • Mathieu Yuill
    Mathieu Yuill
    Community Member

    Thanks dude!

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @Mathieu Yuill‌

    On behalf of JasperP I'm glad to hear he got you sorted out.

This discussion has been closed.