Bug in 1Password 5?
Hi Guys -- I have a 27" iMac and a 11" MacBook Air, both running OSX Yosemite. I just upgraded to IPassword 5 on both, and now I get the following dialog box every few minutes on both machines:
Database Backup Failed
The 1 Password Database could not be backed up. Database exists but is invalid. One or more keys files may be missing.
Did the upgrade remove something it shouldn't have?
Comments
-
It's unlikely the upgrade was a problem. Try 1P5 > Help > Troubleshooting > Restart 1Password mini: that may solve the problem. If it doesn't try a full reboot. Post back to let us know whether or not the problem is solved.
Stephen
0 -
Please also see this help topic if the above doesn't help.
0 -
Hi @karenn Are you back to 1Password 5 running smoothly?
0 -
I think I am, @littlebobbytables. The iMac hasn't shown that dialog all afternoon. I think I'll fire up the MacBook Air and see what happens. Thanks so much!!
0 -
On behalf of @Stephen_C and @thightower you're welcome. If it occurs again and that fix doesn't resolve it please do let us know :smile:
0
