Can't select upgrade bundle for version 5

MartinBosker
MartinBosker
Community Member
in Mac

I want to upgrade my 1password4 license, but I can't select the single license upgrade bundle. The select button is greyed out..
Please help.!

Comments

  • rickfillion
    rickfillion

    Hi @MartinBosker‌,

    The reason for this is that your 1Password4 license is perfectly valid for 1Password 5 as well. You can simply use your 1P4 license to activate 1P5 with all of the same licensing rules as if you had just purchased a V5 license.

    Hope this helps.

    Rick

  • kentroy26
    kentroy26
    Community Member

    I paid for 1P-3, and got a 1P-4 upgrade for free. Is the 1P-4 license good for 1P-5 even if you got the 1P-4 license as a "free upgrade"?

  • Stephen_C
    Stephen_C
    Community Member

    @kentroy26‌ yes, any 1P4 licence will also work to license 1P5. (I'm assuming you're talking about 1P acquired direct from AgileBits as the Mac App Store versions don't use a licence specifically.)

    Stephen

  • rickfillion
    rickfillion

    Hi @kentroy26‌,

    Yup, any 1P4 license will work in 1P5.

    Hope this helps.

    Rick

This discussion has been closed.