1Password mini comes duplicate

Karna
Karna
Community Member

iCloud drive from the iCloud, in the system preferences of OS Yosemite when you click options 1Password mini comes duplicate. How to delete the one that is not in sync with the Mac app 1Password? thanks.

Comments

  • Megan
    Megan
    1Password Alumni
    edited December 2014

    Hi @Karna,

    After updating to the new iCloud CloudKit engine in OS X Yosemite and iOS 8, you may see two 1Password sync files in your iCloud storage. One is from the old engine and the other from t he new engine.

    As it is difficult to tell the two apart, the easiest method is to reset sync for 1Password entirely. Since both the Mac and iOS device have local copies of the data, we can remove and regenerate iCloud data easily.

    We’ll do most of the work on the Mac.

    • Disable iCloud sync on all devices:

    iOS: In 1Password, tap Settings > Sync > Sync Service > Disable iCloud.

    Mac: Open 1Password and click 1Password > Preferences > Sync > Change Syncing > Disable Sync.

    • Remove the newer iCloud data: Click Help > Troubleshooting > Erase iCloud data.
    • Remove older iCloud data: Open System Preferences and click iCloud. Click Manage. Click the remaining 1Password entry, then click Delete All.
    • Restart all devices.
    • Set up iCloud again:

    Mac: Open 1Password and click 1Password > Preferences > Sync > iCloud.

    iOS: In 1Password, tap Settings > Sync > Start Syncing > iCloud.

    This should get you sorted out - if you hit any snags though, please let us know, we're here to help!

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @Karna,

    I just thought of something and wanted to check with you to make sure which of the following you're referring to:

    1. You are going to System Preferences > iCloud > Manage, and you see two instances of "onepassword" in the list.

    OR:

    1. You are going to System Preferences > iCloud > iCloud Drive > Options, and you see 1Password mini.app listed twice.

    If you're asking about #1, you can follow Megan's steps above.

    However, if you're asking about #2, I'm not aware of a way to remove the extra instance of 1Password mini.app that you see in the iCloud Drive options. But it won't cause any problems at all, so it's best to simply ignore that. Sorry for any confusion!

  • Karna
    Karna
    Community Member

    Great Drew ! was referring to the second one. Thanks. All problem solved and i learned beacuse what Megan said that i did not know. Thanks Megan. And to all the team for such fantastic, beautiful and practical app. And taking care so much of every detail.

    google.com/+mayallbeingsbehappy

    :)

  • Rad
    Rad
    1Password Alumni

    Hi @Karna‌,

    On behalf on @Drew_AG‌ and @Megan‌, thank you!

    Please let us know if there's anything else we can do to help :+1:

    Best,

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