Family license does not appear to be working on my iMac [moved to email]
bigmistake
Community Member
I set up two "sides" on our iMac - one for me and one for my wife. She recently got a "trial expired" message. I tried the solution suggested by JasperP on Nov 16, but when the down load window comes up I can not select the license file. I have repeatedly emailed support (Support IDs #ARJ-58988-134 and #EIK-85756-645 over the last several days but have had no response of any kind.
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@bigmistake I found your ticket and will send you a reply via email. :)
ref: EIK-85756-645
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THANX!!!!!!!!!!
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@bigmistake I sent a reply. I'm going to close down this discussion thread as we can continue via email now.
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This discussion has been closed.