Login not working on a certain website
I have loaded a login for my ADT account. The password is 20 characters long randomly generated. When I log into the site, it loads my email and the password but the system returns an invalid password.
When I copy and paste my password from the clipboard, it lets me in. Please let me know what would cause this
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My WAG is that there is a timing issue. Try setting "Never submit" and test it by clicking the "login" button yourself.
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Hi @delamp
I don't know that particular abbreviation or company. If you were to supply a URL somebody here might have an account there and be able to test it ought or clarify why you're seeing what you are.
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I turned the submit off as Plato suggested. No luck. When I submitted, it failed again. The web site is ADT security https://www.myadt.com/index.jsp
I had the email address already in the form so I copied the password once again pasted it in and submitted. It worked manually after pasting it in.
thanks for your consideration0 -
Sorry about that. Like I said, it was a WAG.
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Hi @delamp,
Could you please try saving a new login manually for that site and see if that helps:
Saving a new Login manually
Let me know if that fixes it. :)
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Saving the Login manually fixed the issue with ADT. Thank you.
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Hi @delamp I'm glad to hear JasperP's suggestion got everything working. I'm going to close this thread but if you have any more problem sites or questions please do post :smile:
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