Unlocking with PIN always ask for password as well with multiple vaults on iPad

hugoh
hugoh
Community Member
in iOS

It seems that ever since I started using multiple vaults on iPad, when I unlock the app with my PIN, it then asks me for my master password, making using the PIN a useless extra step.

Has anybody experienced something similar?

This is with the latest versions of iOS and 1Password.

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @hugoh,

    As long as you're entering the correct PIN code, that shouldn't happen. Please open 1Password and go to Settings > Security, then disable & re-enable the PIN Code setting. Does that help to solve the problem?

  • hugoh
    hugoh
    Community Member

    Thanks, that's exactly what I did, and I did it. I think the issue was that I set up my PIN before added the second vault.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    It probably sounds silly but can I just confirm, are you saying the issue is resolved?

This discussion has been closed.