Updating Vault password does not carry over to iOS app

viet
viet
Community Member
in iOS

I changed my primary vault's master password on the OS X app with success. However, the change didn't propagate to the iOS app. Logging into the primary vault on the iOS app requires my previous password. The vault is syncing changes I've made via OS X, so I know the iOS app is still updating vault information. I've looked for an option to remove the Primary vault and resync it, but couldn't find it.

Details:
iPhone 6+
iOS 8.1.1
1Password 5.1.2

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @viet‌

    We've had a couple of sync bugs relating to Master Password synchronisation. I'll spare you all the gory details as to why this happens but suffice to say your data isn't at risk and what we advise is to simply change the Master Password on each device to the same one. A future update will sort this out but for the meanwhile the workaround is to change the Master Password to match.

    I you would like a detailed description of how and why I can, it's just it's not a quick explanation :wink:

  • viet
    viet
    Community Member

    Thanks for the quick reply.

    I don't require a detail description on the sync issue. It is good to hear they issue will be addressed in a future update.

    Thanks again!

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    No worries @viet‌ :smile: I'm going to close this thread but if you have any more questions please do post and somebody will get back to you.

This discussion has been closed.