1Password and iPhone 6

magpie
magpie
Community Member

I have been using 1Password successfully on both my iPad and iPhone and am very happy with it. However, I have just upgraded to an iPhone 6. The icon is there but I cannot open it. Each time I try, I am asked if I want to sync via Cloud or wifi. i don't have it on my Mac.
I have synced my new phone and everything else works except 1Password.

Do I need to upgrade or doesn't it work with iPhone 6?

Comments

  • Rad
    Rad
    1Password Alumni

    Hi @magpie‌,

    Thanks for taking the time to write in :+1:

    I have been using 1Password successfully on both my iPad and iPhone and am very happy with it.

    Which sync solution you used for your iPad and iPhone? Please make sure that 1Password on your new iPhone 6 is using the same data as your old iPhone and iPad.

    Do I need to upgrade or doesn't it work with iPhone 6?

    Also, did you install 1Password 5 for iOS from the App Store or did you restore it from an iTunes Backup? Please make sure that you install the latest version (5.1.2) of 1Password for iOS on your iPhone 6.

    Hope that this helps.

    Cheers!

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