Items in Trash still getting filled

kathampy
kathampy
Community Member
in Mac

It's still prompting me to select from items in the Trash when I fill the password on a website.

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @kathampy‌

    Can I just confirm the steps you're making to achieve this?

    I tried dragging an item to my Trash and if I want to fill via 1Password mini the item isn't visible in any of the secondary menus or if I try a partial search. The Fill Login on current web page feature (⌘\ keyboard shortcut) wouldn't use it and I couldn't find it if I searched my vault from the main window.

    What I could do is enter my Trash and use the open and fill feature connected to the website field but that's the only way I found to access and use a trashed item.

    How does this compare to your findings?

  • kathampy
    kathampy
    Community Member
    edited December 2014

    I actually moved it to Trash on Windows. It synced to Trash on Mac, but is still usable from the shortcuts only on Mac until I permanently delete it.

  • Megan
    Megan
    1Password Alumni

    Hi @kathampy‌

    Thanks for getting back to us with those details! We've done some testing here, and we're not able to recreate the issue.

    Does this happen consistently with each item that you delete in this manner? I'm wondering if you might have a duplicate of the trashed item in 1Password for Mac.

    Thanks for your patience as we track this down!

  • kathampy
    kathampy
    Community Member

    No I've deleted it. It was in my Trash for a few days and all the while I was wondering where the item was coming from in the popup menu. I'll try to recreate it next time I have access to both Windows and Mac computers.

  • rickfillion
    rickfillion

    Thanks @kathampy‌. :smile:

This discussion has been closed.