Crash Issues IOS8.1.1

Shay Crawford
Shay Crawford
Community Member
in iOS

your new IOS8 APP crashes everytime i open it and then it will open the 2nd time. Need to fix this guys!

Comments

  • Stephen_C
    Stephen_C
    Community Member

    I suspect you will have to provide more information as the problem does not appear to be affecting others. What device are you using the iOS app on, for a start? Do you sync to a Mac or PC and, if so, what sync method are you using?

    Stephen

  • Rightbrainforhire
    Rightbrainforhire
    Community Member
    edited January 2015

    I have a new iPhone 6plus and the updated 1password crashes on opening about 50 percent of the time. It seems to hang just as the login screen is opening (I can see about half the keyboard as its trying to open) then poops out. The phone reboots. Everything is updated and I use dropbox for my sync data, using a Mac pro. I have deleted the app and reinstalled twice.

    Thanks. Heidi

  • Stephen_C
    Stephen_C
    Community Member

    See this post from AgileBits and see if the suggestion there helps.

    Stephen

  • Rightbrainforhire
    Rightbrainforhire
    Community Member

    That's too bad if, indeed, that is the workaround. I bought the 6 plus because of vision problems so I don't want to turn off zoom.

  • ag_kevin
    ag_kevin
    edited January 2015

    Hi @Rightbrainforhire‌

    Keep in mind, that is a temporary workaround. We are aware of the issue and are working toward a fix. Thanks for letting us know.

    ref: OPI-1931

This discussion has been closed.