1 Password cannot be opened/

rdt
rdt
Community Member
in Mac

I just upgraded from version 4 to 5 on my iMac. Running OS X 10.10.1 1 password 4 worked well but after the upgrade I cannot open version 5. I get the message 1 password 5 cannot be opened because of a problem. What is wrong?

Comments

  • rdt
    rdt
    Community Member

    I have deleted the program, emptied the trash and downloaded a new version. It has not helped. Any other suggestions?

  • rdt
    rdt
    Community Member

    Deleted it again and now it works.

  • Megan
    Megan
    1Password Alumni

    hi @rdt,

    I'm so sorry to hear that you've been having trouble with 1Password, but I'm glad you were able to get it sorted out by reinstalling.

    Please do let us know if you hit any further snags, we'd be happy to help!

This discussion has been closed.