1PW wants iTunes password before master password
iOS 8, 1PW 5
1Password wants my password for the Apple id that I used to purchase 1Password for my iPad. That password is, of course, stored in 1PW. Fortunately I have multiple devices so I can always get the password but clearly I'm doing something that makes no sense.
To be clear, before 1PW asks for my master password it asks for an iTunes password. Help.
Comments
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Hi @charlie98
Perhaps it needs to install an update, and you are currently logged into a different Apple ID? Is this happening every time you launch 1Password, or if you enter the correct password once do the symptoms disappear?
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I have multiple appleids, I realize that's not good but one is for the US store and the other is the Canadian store. Entering the password once works for a period of time, seems like several weeks, and then today all my apps asked for a password.
Turns out I had 15 updates, app store did not suggest I had any, and 1PW was not one of the
Sorry about the lack of symptoms, this happens infrequently but seems to be an iOS 8 and possible iCloud issue which I have not had prior to iOS 8
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Hi @charlie98,
Am I understanding correctly that your other iOS apps also started asking for your Apple ID password? If so, this isn't a 1Password issue. I haven't heard of this happening before, but I agree it sounds like it's related to iOS 8 and your Apple IDs for two different countries.
If the problem continues to happen, your best bet might be to contact Apple for help. If they solve the problem, I'd be curious to hear what the solution turns out to be.
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