cannot open secure notes

pollyy
pollyy
Community Member
in Mac

Hi,
I cannot open secure notes (OS X 10.10.1/1Password 5.0.2). Clicking on the lock on the top left and filling in my master password does not unlock my secure notes. What to do?
regards

Comments

  • rickfillion
    rickfillion

    Hi @pollyy‌,

    I'm sorry to hear you're having problems with secure notes. When you say that your secure notes are not unlocked, can you describe what you mean? Could you provide us with a screenshot that can demonstrate the problem? What happens when you try to open a secure note? Exact error messages would be greatly appreciated.

    Thanks

    Rick

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