License, I think I have a License 4, but I am running 5 without any problems.

Eje Hulten
Eje Hulten
Community Member

As far as I know I have a License for Mac + Windows, and when I follow the link to "Upgrade Your License" it reads:
Great! Your license – a Single License for 1Password Mac + Windows Bundle – has 2 possible upgrades.

BUT the "Select" is inactive/gray

Comments

  • Hi @Eje Hulten‌,

    If your v4 license was installed on your Mac, the first time you ran version 5 it should have detected this and used it to license 5 automatically for you. Version 5 takes Version 4 licenses (since it's a free upgrade). If you go to the 1Password > License... window, does it say that you're registered? If so then you're good to go and our license migrator did its job correctly.

    I hope this helps

    Rick

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