How does 1P map fields, and can I edit it?
More and more often, the username/password that 1P records for me when I create a new login don't match up to the login fields when I try to use 1P to get back in. This used to be what I and friends who use 1P called the 10% problem; now it's feeling like the 30% problem, though that may be just that I'm using more sites that happen to have this behavior. Regardless, it's becoming a real obstacle in my workflows and I'd love to figure out a fix.
Usually what this looks like is something like this: My Instagram 1P login, created by logging in to Instagram and letting 1P create a 1P login for me, shows fields for username and password. Instagram's login challenge has Username and Password. When I try to use 1P to log in, the Username field gets populated, but the Password field remains empty. 1P does trigger the submission of the login, which of course results in an error message.
I can copy the password from 1P and manually paste it into the challenge field, and it works, so the right username/password data are in the 1P login, the password just isn't being entered when I try to let 1P log me in.
Sometimes it's the username field that 1P doesn't fill instead of the password field. (I don't know whether 1P is putting the right thing in the password field in those cases since the entry is masked with •••••••s.)
I get identical results for a given site weather I'm using Chrome or Safari, so I haven't tried other browsers yet.
Is there a way to manually edit a 1P login to make it match what the site's login page wants?
FWIW, I've been embarrassed by this more than a couple of times when I was trying to evangelize 1P, with I'm sure multiple lost conversions each time. I'd love a reliable solution.
Comments
-
The way to re-map fields in the login of a site that starts giving problems is to re-create and save the login manually. That linked page of the knowledge base includes the following:
Saving a new Login manually can be helpful for fixing Logins that are problematic or that were once working but have since stopped. It allows 1Password to refresh everything it “knows” about the page and start from a clean slate.
That's why the procedure sounds exactly what you need.
Stephen
0 -
Hi @ramatsu
For most sites I find one of two things tend to work.
- Saving a Login Manually.
- Sometimes though creating a blank Login item directly in 1Password works where 1. doesn't.
After that what tends to be the best route is to post a URL here and see if somebody can suggest something for those really awkward ones that those two can't touch. I've found a few sites where if you tinker with the web form details a bit you can get it to work but of course that is always going to be very site specific.
We're always working to try and make this more reliable although it's a game of cat and mouse.
0
