iOS synching problem to iPad mini 3

Susan J. Wynn
Susan J. Wynn
Community Member
in iOS

Downloaded the iOS app using your website, which connected me to the Applestore. Purchased app for $5.99. Tried to follow your synching instructions. It does not appear that it synched to my iPad. Cannot find it, do not know how to find it. Please, please assist. I am a brand new iOS user!

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Let's take things slowly. I hope you don't mind, but the answers you give us to a few questions will help us better to help you.

    1. You have installed 1P5 for iOS (including the Pro features, which you paid for) on your iPad and now want to sync your 1Password data to (or from) something else. Is that right?
    2. What is the other device to (or from) which you wish to sync, what version of 1P does it have on it and how are you trying to sync?

    Stephen

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @Susan J. Wynn‌

    Once you get back to us we can start the troubleshooting process and guide you through how to set up syncing.

This discussion has been closed.