My iDevice doesn't work, with all the info inside

Hi there, Few months ago i installed 1Password on my ipad, It worked greate, I keeped my notes saved,
like 3 days ago my ipad stop working and i loose everything on my notes, some of them accounts list that i use. I took my ipad to alot of places and they told me that there is nothing to do with it.
I write this to you if you can give me some information what can i do

Comments

  • I need some really help here

  • Stephen_C
    Stephen_C
    Community Member

    Is there any chance you have an iTunes backup of the iPad mini? If not, did you sync your 1Password data to any other device at any time?

    I'm afraid if the answer to both of those questions is "no" it is probably impossible to recover your 1P data.

    Stephen

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @Adelchi DiPalma Rojas

    As well as the options Stephen_C mentioned did you by any chance use the Backup feature of iCloud? I believe it backs up App data according to Apple

    So you have the following possibilities

    • iCloud backup if used should have a backup of your 1Password vault
    • iTunes backup if made should have a backup of your 1Password vault
    • If you synchronised your vault with iCloud or Dropbox the sync data will still be present.

    The first two would require another iOS device to restore the backup to. If you synchronised to Dropbox you could use a browser to view the vault via 1PasswordAnywhere. If you synchronised to iCloud you could use a Mac with 1Password to sync and obtain a copy of the vault that way.

    Are any of those possibilities in your case?

This discussion has been closed.