Amazon login issue

arnabdas
arnabdas
Community Member
in Mac

Amazon requires you to login repeatedly time and again. However recently I'm seeing that even though 1Password does fill up the username and password, it always tries to log me in as a new user instead of an existing user, while filling in the password. Is there a way out?

I'm using :

1Password
Version 5.0.2 (502006)
Mac App Store

and

OSX Yosemite 10.10.1

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @arnabdas‌

    Try manually creating a fresh, basic Login item for Amazon. My Login has nothing more than my username, password and website visible in the top fields and username and password in the web form details section. I suspect yours has recorded more and as a result mistakingly believes you want that radio button selected.

  • arnabdas
    arnabdas
    Community Member

    @littlebobbytables‌ That does work! Thanks :)

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Great to hear @arnabdas‌ :smile:

    As this particular issue is resolved I'm going to close this thread but if you have any more questions do please post. We'll continue your bank query in the other thread.

This discussion has been closed.