Viewing problems since I added attachments.

Fede777
Fede777
Community Member

Hi, I built my 1Password database a while ago, but just yesterday I decided to check out the Windows program, to see if I could add attachments (images from Scanbot) to my credit cards. The process was flawless but since the last sync, which added said images, all items display like this.

Also, it would be useful if the attachments could be re arranged in Windows and iOS.

Thanks, Fede777.

Comments

  • Fede777
    Fede777
    Community Member

    Seems I can't edit my own post, but the screenshot is this

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @Fede777,

    Thanks for the screenshot, it's very helpful! :smiley:

    Our developers are aware of this problem, which happens after viewing an attachment. I'm sorry for the inconvenience! I believe it should be fixed in our next update (although I don't know exactly when that will be available).

    In the meantime, the details view will go back to normal after force-quitting & reopening the app. Just double-click the Home button and swipe up on the 1Password app to close it, then reopen 1Password.

    Hopefully this helps while waiting for the fix!

    ref: OPI-1943

  • Fede777
    Fede777
    Community Member

    Thanks man, and about the re arrange? can it be added to your "perhaps to-do list" I think you have some kind of internal voting system?

    Anyway what I mean is when you hit edit in an entry, if it has attachments, be able to move them and change the order.

  • can it be added to your "perhaps to-do list"

    Sure!

    Anyway what I mean is when you hit edit in an entry, if it has attachments, be able to move them and change the order.

    Yep, understood. I personally hadn't even thought of that as usually at most I have like 4 attachments, but I can see how that would be helpful if you have a large number on an item.

  • Fede777
    Fede777
    Community Member

    So you think you'll add this eventually?

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    @Fede777‌

    We can't comment on potential future features I'm afraid but I am adding your voice to this request. What I'm unsure about is if a particular ordering is something that can be synchronised but of course the developers will know when they investigate it.

    ref: OPI-522

This discussion has been closed.