1Password not filling credentials

danlavie
danlavie
Community Member
in Mac

Hello,

My bank account uses a new login for, and 1password stopped filling that form.
I have checked manually to make sure the proper files are used, but it's not working with their new login.

Would be good if you could have a look at this website login.
http://bit.ly/1qVpXkM

See if you can create a fake 1password data that fills that new website form.

Thanks

Dan

Comments

  • Rad
    Rad
    1Password Alumni

    Hi Dan,

    Thanks for taking the time to write to us :+1:

    I just created (saved) a dummy/test Login in 1Password for the website you sent us and it worked (filled) like a charm.

    I strongly suspect that the website forms have changed since you first saved your Login in 1Password. To fix this you need to manually save the login once again.

    Hope that this helps :smiley:

    Cheers!

  • danlavie
    danlavie
    Community Member

    Hi Rad,

    I did that before I wrote to you, but for some reason it didn't work.
    But it does work now :)

    Thanks

    Dan

  • Jasper
    Jasper

    On behalf of Rad, you're welcome. I'm glad to hear it's working now. :)

    Please let us know if you have any other questions. We're always happy to help!

This discussion has been closed.