1P can't find .agilekeychain in Dropbox

Community Member

I've changed to an HTC Incredible 5 phone, and 1P is not finding my agilekeychain file in Dropbox. Have not had this issue with my Samsung Galaxy S5 or an older iPhone (dropped by Galaxy S5 in the ocean while traveling and am living on borrowed phones temporarily).


  • Hi @teriross,

    I'd like to ask you to create a Diagnostics Report from your HTC Incredible 5.

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    Please leave a note here once you've sent it so that I can look into what's causing this problem. Thanks in advance!

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