Re-Install Safari Extension

bayoyong

Hi, every time I open Safari, I have to re-install the 1Password extension. Something funky is going on b/c every time I open Safari it tells me, "Your Safari extensions have been migrated." I ran Disk Utility, but that didn't help. Any clue? Thx!

Rad

Hi @bayoyong‌,

Thanks for taking the time to write to us :smile:

Let's try the reboot voodoo first, It works in most cases.

Please let us know whether the problem persists after you re-installed the 1Password Safari Extension and rebooted your Mac.

Cheers!

David Clonts

same problem here. it was after a recent safari upgrade...

Jasper

Hi David,

I replied to the discussion your created here: https://discussions.agilebits.com/discussion/33543/1password-for-mac-will-not-stay-installed-on-safari-8#latest

Did any of those suggestions help?

bayoyong

No luck. :(

axel_mueller

had the same problem. Couldn't install the Extension after downloading it from agile bits. It worked for me, after

• menu preferences in Safari
• tab extensions (no 1password here),
• fetch extensions (Erweiterungen holen bei mir :-) )
• extensions.apple.com (maybe you could just start here...)
• search extension
• "install now"

the extension then shows up in the extension list of safari. I'm not
shure, but afterwards I did a restart, maybe that did the rest.

Drew_AG

Hi @axel_mueller,

Thanks for letting us know the steps you took to solve the problem. I haven't heard of something like that being necessary before, but perhaps it will help others who are having this problem.

@bayoyong, if you're still having trouble with the extension in Safari, you can try the above suggestion, or you can also try some other, more in-depth steps that @JasperP posted in this thread. Please let us know if it helps!

bayoyong

Hi, every time I restart my computer, I have to re-install the 1Password 5 Safari extension. Permissions issue? Can you help? Thx.

Jeff
MacBook Pro Retina
10.10.2

bayoyong

Drew, I am still having this issue. I just posted another thread b/c I couldn't find this one...until now. When I go to my Safari prefs, the 1Password extension is listed there. I tried using the Keychain Access solution, and that didn't do it either. Every time I quit and re-open Safari I have to re-install the 1Password 5 extension. Any other clue? Thx!

Stephen_C

Does this AgileBits post (from today) help?

Stephen

bayoyong

Thx Stephen. It shows up in Safari Prefs. I have the latest versions of 1P5.

Stephen_C

@bayoyong please post only on one place: it makes support very difficult if you post about the same problem in more than one place. Please see my reply to you in your new thread.

Stephen

Stephen_C

As the linked post mentions please give the exact 1P version you're using (go to 1P > About 1Password and tell us exactly what it says there) and the version number of the 1P extension in Safari (go to Safari > Preferences > Extensions).

Stephen

bayoyong

1Password 5
Version 5.1 (510035)
Agile Web Store

1Password 4.2.5 (Safari Extension)

Sorry about posting in more than one place. I didn't have notifications turned on, so I couldn't find the old post until after I had re-posted.

Stephen_C

There is another suggested solution in this post by a user and another quite long discussion in this thread (the best place to start is with the AgileBits post in that thread to which I've linked).

Stephen

Drew_AG

Hi @bayoyong,

I merged both of your threads together to avoid confusion. I'm sorry to hear you're still having this problem!

It looks like Stephen found a couple links with steps to solve this issue. Please try those and let us know how it goes. Thanks! :)

bayoyong

Thx, Drew!

bayoyong

Ok, so that's weird. I tried one of the suggested solutions in the thread...to uninstall the 1P extension, reboot, and then reinstall. I have been installing the extension in the past by clicking on the 1P icon in the menu bar and then clicking "Get 1P Extension", downloading from your site. This time I went thru the Safari prefs button "Get Extensions." I downloaded it and installed. This time I get no 1P icon in my Safari toolbar. But when I go to prefs, it says it's installed.

bayoyong

I think trashing my Safari extensions prefs did it. So far, so good. Thx for the help guys!

bayoyong

BTW...I noticed one thing when it did start working...after I installed the extension, a new tab opened saying you are now ready to use the 1P extension. This didn't happen before. Thx.

rickfillion

Hi @bayoyong,

Safari recently changed how it manages extensions from having a prefs file to storing all of that info inside of the Keychain. I wonder if something got screwed up there and it was constantly trying to do that migration from prefs file to keychain and failing.

Good to see this works now though. Let us know if you have any other questions.

Rick