1Password failed to connect to 1Password mini
Hi
I have been using 1Password for Mac version 3 for a few years and just upgraded to version 5. I am using the latest Yosemite 10.10.1 on the Mac. I followed all problem solving suggestions in the forum but cannot install version 5 without the following error "1Password failed to connect to 1Password mini" I have deleted all known previous 1password apps, folders, files and even the ext in google and Safari and emptied garbage then rebooted but the problem continues and I cant access the program. Then did a clean download and re-install but got the same problem. After many attempts I got the following error.
the system launched an incorrect version of 1Password mini.
Instead of '/Volumes/1A638D4B-3E17-45F6-9B55-25D9CEC7F91B-417-0000005FAE2C3208/1Password 5.app/Contents/LoginItems' it started '/Applications/1Password 5.app/Contents/Library/LoginItems'.
I have obviously still got some older files somewhere on the computer. Any suggestions how to find them so I can install the new version?
Any help appreciated.
Many thanks,
John
Comments
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Yosemite can manage to get itself into quite a decent tangle if you have more than one version of 1P on any disk which is attached to your machine when you start 1P. You clearly have another disk attached—maybe a backup disk—so the solution, in simple terms, is to ensure you don't have a copy of 1P5 on that disk. There are two options:
- ensure there is no copy of 1P5 on that disk (e.g., by excluding the app file from the backup); or
- disable Spotlight from indexing the attached disk—which is a work around that seems to have worked for some people.
AgileBits recommend the first option.
Stephen
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Hi Stephen
Many thanks for suggestions and quick reply. Unfortunately I have ensured any possible backups or copies on previously connected drive/s have been disconnected, Also that icloud, dropbox and any other drive that could possibly contain any 1 password files has been stopped and disconnected and the trash emptied and I still cannot install a clean download after a reboot. I get the same error "1Password failed to connect to 1Password mini" While loading I can't even access any selections from 1 Password across the top of the screen to see if I could stop Mini. If I try to start by double clicking the App icon in the applications folder I get the following error .. ...The system launched an incorrect version of 1Password mini.
Instead of '/Volumes/E3066CD7-CAAD-4438-8514-9F410339B292-357-00000028317AD6EF/1Password 5.app/Contents/LoginItems' it started '/Applications/1Password 5.app/Contents/Library/LoginItems'.
I will keep looking but it is frustrating to have 1 Password on my iphone and Ipad working fine but not on the Mac. I wonder if anyone at Agilebits can explain the above error and advise why it is starting the wrong login items file. Thanks again.
John
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Problem solved. After checking all info re files loaded I found that for some reason the 1Password Zip file downloaded was being opened and installed incorrectly by my Mac WinZip App. I noted that files were being installed with very old creation dates. Once I ensured that the file was being opened by only the Mac Archive utility program everything loaded just fine. WinZip for Mac has now been permanently removed..........
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Hi @Palliser
I'm glad to hear you managed to resolve this. I've never used WinZip for Mac myself so I wouldn't have guessed at it being the culprit. The built-in Archive Utility has always done me so well I've never looked any further. If you do run into any problems in the future or have any questions do please post :smile:
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