backup

canfrank
canfrank
Community Member
in Mac

1 Password for Mac doesn't backup. A message is to see: 1 Password failed to create a backup: Error Domain=NSCocoaE...

Comments

  • Stephen_C
    Stephen_C
    Community Member

    I am assuming you are using 1P4 or 1P5. There are two things you might try:

    1. go to 1P > Help > Troubleshooting and select Restart 1Password mini; or
    2. reboot your machine and see if that makes a difference.

    If that doesn't work please post the full error message. It looks as if you may have abbreviated it.

    Stephen

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @canfrank‌

    Please do let us know if Stephen_C's suggestions helped. If they didn't we can continue the troubleshooting process.

  • canfrank
    canfrank
    Community Member

    Hi Stephen, Thanks for your comment. The problem is solved. It has been a problem with the cellphone.

  • Rad
    Rad
    1Password Alumni

    Hi @canfrank‌,

    I'm really happy to hear that you've sorted it all out :+1:

    On behalf of @Stephen_C‌ and @littlebobbytables‌ , thank you!

    Cheers!

This discussion has been closed.