Incorrect Version

nlptra

I have been getting the following message on my mac. When I look in my application folder I only see "one version" of 1password, but when I go to spotlight I see both password 5 and 1password mini. I would like to know what needs to be deleted and "how." Also will this affect the data that I have been entering for the past few weeks since I have been getting the message.

Thanks for any help you can provide.

The system launched an incorrect version of 1Password mini.

Instead of '/Applications/1Password 5.app/Contents/LoginItems' it started '~/Downloads/1Password 5.app/Contents/Library/LoginItems'.

Please make sure you have only one copy of 1Password on your Mac.

Ben

Hi @nlptra‌

It looks like you have a copy of 1Password 5 both in your Applications folder (where it should be) and in your Downloads folder (where it shouldn't be).

1Password makes automatic backups of your data, but I would suggest making a manual one just to be sure before proceeding:

• Launch 1Password & login with your Master Password if required
• Select (from the menubar) File > Backup
• Push the "Backup Now" button:

Once you are sure you have a good backup of your data, you can safely move the ~/Downloads/1Password 5.app file to the Trash and empty the trash.

Please do not use any "app cleaner" or "uninstaller" software, as it may affect your 1Password data.

Once complete please restart your Mac.

nlptra

Thanks. That did it.
Steven

rickfillion

Good to see that did the trick, @nlptra. Let us know if you hit any more issues.