Can't save attachments in 1Password 5

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Hergesheimer
Hergesheimer
Community Member

Dear Forum,

Unfortunately I can't save an email, attachment or document by dragging it into the box at the bottom. Can you please help me? Many thanks.

Kind regards,

Hergesheimer

Comments

  • Stephen_C
    Stephen_C
    Community Member
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    Ordinary attachments should be added in the way you describe. Under OS X Yosemite there is a problem with Apple mail attachments. The work around is to drag those attachments first to the desktop and then into 1P. You should not be having any problem adding attachments other than those, though.

    Stephen

  • Hergesheimer
    Hergesheimer
    Community Member
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    Thanks Stephen. It worked.

  • Drew_AG
    Drew_AG
    1Password Alumni
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    @Hergesheimer, I'm happy @Stephen_C's suggestion was helpful for you! :smiley:

    If you need anything else, just let us know.

  • wlhuber
    wlhuber
    Community Member
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    I went to update all my data after getting an iPhone 6+. I discovered the problem with attachments. They would be described in iOS but not displayed-except memberships. Although a little clunky, I simply make each attachment a membership and then refer it in the notes of the category that won't display the attachment. hopes this helps.

  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    Hi @wlhuber‌

    The original issue was related to the fact that on Mavericks you used to be able to drag emails directly from Apple's Mail application to 1Password. Sadly this is currently broken in Yosemite.

    If you're have another issue we can look into that.

This discussion has been closed.