iOS version wont log in to a web page

brewster71
brewster71
Community Member
in iOS

My bank uses a pretty basic username password field and I can't seem to get 1password 5 (free) on my iPhone to enter the credentials. It works fine with the same saved vault item in Mac OS X, and has for years. When I click the URL link in the vault item, 1 Password browser goes to the website, but doesn't log in. When I click the key icon, then select "Log in Using" and the vault item, the browser goes back to the page, but still doesn't enter the credentials. I can do it manually, but that's not helpful.

Bank site in question: https://onlinebanking.tdbank.com

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @brewster71‌

    That's a tough one I'm afraid and I'm pretty sure there is a bug of some sort in there too.

    All I can suggest for the moment is the following.

    https://mobile.tdbank.com/User.aspx/LogOn?

    Visit that URL in Safari on your Mac and use Saving a Login Manually to create a second Login for the mobile site.

    If you use that Login item in 1Browser (the built-in browser in 1Password for iOS) then I believe it will work. I say believe because of course it's hard to really test it given I don't have an account with this bank. You may find their iOS app may be more suitable though in this instance.

    I'm sorry it isn't better news, I think I'll need to have the devs look at the site and see if they can establish why iOS is behaving differently from OS X on this site.

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