Do I need to by a new, App Store license to use iCloud?

fjk
fjk
Community Member
in Mac

LS,

I've bought the Mac & the iPhone/iPad apps, running the latest OSX & iOS updates. Still I cannot use iCloud sync. I just learned from the website that it's only possible to use iCloud sync when you bought the Mac App from the Mac App Store. I'm a long-term customer, so bought directly from agilebits instead.

Is it possible for me to download the Mac App Store version without paying again >€40, which would be a no-go?

Please tell me if this is possible & what to do to get the correct version.

Thanks in advance, best regards,

Frank

Comments

  • Stephen_C
    Stephen_C
    Community Member

    If you bought 1P5 from the AgileBits store within the past 30 days you can ask for, and obtain, a refund to enable you to buy 1P5 from the Mac App Store.

    Stephen

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @fjk‌

    I did try looking for your purchase history but it seems you used a different email address from the one here in the forums. Stephen_C is correct (sorry) but if you have purchased any of your licences in the last 30 days we can refund you. For more on this particular matter I'll point you to the announcement, iCloud Changes in the Website Version of 1Password 5

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